Extra Saver - Savings Support
Current interest rates
Rates for accounts opened from 04/06/2013
| Balance tiers | Annual AER/ gross p.a. |
Net p.a. |
| $1 - $100,000 | 1.30% | 1.04% |
| $100,001+ | 0.50% | 0.40% |
Rates for accounts opened from 08/01/2013 to 03/06/2013
| Balance tiers | Annual AER/ gross p.a. |
Net p.a. |
| $1 - $100,000 | 1.50% |
1.20% |
| $100,001+ | 0.50% | 0.40% |
Rates for accounts opened from 01/12/2011 to 07/01/2013
Rates effective from 01/07/2013
| Balance tiers | Annual AER/ gross p.a. |
Net p.a. |
| $1 - $100,000 | 1.70% | 1.35% |
| $100,001+ | 0.50% |
0.40% |
AER stands for annual equivalent rate and illustrates what the interest would be if interest was paid and compounded each year. The gross rate is the contractual rate of interest payable before the deduction of income tax at the rate specified by law (currently 20%). Net is the rate of interest paid after the deduction of basic rate tax at 20%. Interest is calculated daily and credited to your account annually.
Previous Rates
Rates for accounts opened from 02/11/2012 to 07/01/2013
Rates effective from 02/11/2012 to 30/06/2013
| Balance tiers | Annual AER/ gross p.a. |
Net p.a. |
| $1 - $100,000 | 1.80% | 1.44% |
| $100,001+ | 0.50% |
0.40% |
Rates for accounts opened from 03/10/2012 to 01/11/2012
Rates effective from 03/10/2012 to 30/06/2013
| Balance tiers | Annual AER/ gross p.a. |
Net p.a. |
| $1 - $100,000 | 2.30% | 1.84% |
| $100,001+ | 0.50% |
0.40% |
Rates for accounts opened from 15/05/2012 to 02/10/2012
Rates effective from 20/02/2013 to 30/06/2013
| Balance tiers | Annual AER/ gross p.a. |
Net p.a. |
| $1 - $100,000 | 2.00% | 1.60% |
| $100,001+ | 0.50% |
0.40% |
Rates effective from 15/05/2012 to 19/02/2013
| Balance tiers | Annual AER/ gross p.a. |
Net p.a. |
| $1 - $100,000 | 2.50% | 2.00% |
| $100,001+ | 0.50% |
0.40% |
Rates for accounts opened from 23/03/2012 to 14/05/2012
Rates effective from 20/02/2013 to 30/06/2013
| Balance tiers | Annual AER/ gross p.a. |
Net p.a. |
| $1 - $100,000 | 2.10% | 1.68% |
| $100,001+ | 0.50% |
0.40% |
Rates effective from 23/03/2012 to 19/02/2013
| Balance tiers | Annual AER/ gross p.a. |
Net p.a. |
| $1 - $100,000 | 2.60% | 2.08% |
| $100,001+ | 0.50% |
0.40% |
Rates for accounts opened from 01/02/2012 to 22/03/2012
Rates effective from 20/02/2013 to 30/06/2013
| Balance tiers | Annual AER/ gross p.a. |
Net p.a. |
| $1 - $100,000 | 2.00% | 1.60% |
| $100,001+ | 0.50% |
0.40% |
Rates effective from 01/02/2012 to 19/02/2013
| Balance tiers | Annual AER/ gross p.a. |
Net p.a. |
| $1 - $100,000 | 2.50% | 2.00% |
| $100,001+ | 0.50% |
0.40% |
Rates for accounts opened from 24/12/2011 to 31/01/2012
Rates effective from 20/02/2013 to 30/06/2013
| Balance tiers | Annual AER/ gross p.a. |
Net p.a. |
| $1 - $100,000 | 2.25% | 1.80% |
| $100,001+ | 0.50% |
0.40% |
Rates effective from 24/12/2011 to 19/02/2013
|
Balance tiers |
Annual AER/ gross p.a. |
Net p.a. |
| $1 - $100,000 | 2.75% | 2.20% |
| $100,001+ | 0.50% | 0.40% |
Rates for accounts opened from 01/12/2011 to 23/12/2011
Rates effective from 20/02/2013 to 30/06/2013
| Balance tiers | Annual AER/ gross p.a. |
Net p.a. |
| $1 - $100,000 | 2.00% | 1.60% |
| $100,001+ | 0.50% |
0.40% |
Rates effective from 01/12/2011 to 19/02/2013
|
Balance tiers |
Annual AER/ gross p.a. |
Net p.a. |
| $1 - $100,000 | 2.50% | 2.00% |
| $100,001+ | 0.50% | 0.40% |
AER stands for annual equivalent rate and illustrates what the interest would be if interest was paid and compounded each year. The gross rate is the contractual rate of interest payable before the deduction of income tax at the rate specified by law (currently 20%). Net is the rate of interest paid after the deduction of basic rate tax at 20%. Interest is calculated daily and credited to your account annually.
First steps
Once you've successfully applied for an Extra Saver account, there are just three simple steps you need to complete to fully open your account:
- Verify your identity
- Make a payment to your account
- Activate your Springbells's Online Banking service
Verifying your identity
To comply with Money Laundering regulations, we need to verify your identity. This means we will, in the first instance, attempt to electronically confirm your name and address. If we can't do this, we'll ask you to send us specific documents.
Due to legislation, we are unable to accept National ID Cards to verify your identity. We are sorry for any inconvenience this may cause.
Making a payment to your account
To keep your account open you'll need to make a payment to it within 30 days. There are four easy ways to do this.
- By bank transfer
- By standing order
- By cheque
You’ll find more information about this in how to pay in.
How to pay in
There are four easy ways to save:
• Bank transfer
You can transfer money from your existing Sun Trust Group savings account or your main bank account to your Extra Saver. You'll need your Extra Saver account sort code and account number, which can be found on your welcome letter or on your account summary page, if you are registered for online banking.
• Set up a standing order
Top up your savings regularly on a date that suits you each month by setting up a standing order.
• SaveBack
With SaveBack you can add to your savings using your Springbells's debit card while shopping – it’s as easy as getting cashback.
• Post a cheque
Please write your sort code and account number on the back of the cheque and send your cheque, making it payable to yourself with a pay in slip to:
Sun Trust Group
2537 Mayfield Road
Oxford, OX2 7DY, Oxfordshire, United Kingdom
If you plan to do this regularly, please order a supply of pay in slips using the online banking service, or by calling us.
Managing your account online
If you are registered for Springbells Online Banking you can securely access your account anytime, anywhere. You can:
- View your statements online
- See your transactions for the past 12 months
- Transfer money to your main bank account **
- Make payments to your Springbells Credit Card
- Transfer funds between your Springbells savings accounts
- Change your address online
- Check or change your account details
- Order pay-in slips
If you haven't already registered for Springbells Online Banking you can simply register by clicking on the button below.
Need help?
You can find out more about registering for Springbells Online Banking to access, view and manage your account online in our online support section or you can call our Online Helpdesk.
Charges
The following charges will apply: $5 for a duplicate statement†; $25 per CHAPS payment.
*Transfers to your nominated account will be received by midnight on the same day the payment is instructed, provided instruction is made by 5pm. Transactions instructed after this time will be treated as next business day.
**Telephone calls may be recorded for security purposes and monitored under our quality control procedures. Calls are free from a landline only.
†max $50 charge.
Power of Attorney
To manage an account on someone else's behalf, you will need to apply for Power of Attorney authorisation.
What you need to use the online facility
You will need a Power of Attorney document which gives you, the attorney, full authority to manage the financial affairs of another person - your Donor - now and in the future. If the Power of Attorney document only allows you to deal with specific accounts on behalf of your Donor, or for a particular period of time, you won't be able to use the Power of Attorney online facility.
How to register for the online facility
If your Donor does not have any existing accounts and you want to open a new savings account on their behalf and manage it using the online Power of Attorney facility, you will need to complete the Power of Attorney and Springbells Online Banking Application. Then send it along with your original Power of Attorney document or a certified copy, plus any anti-money laundering documentation as specified on the application form to:
Springbells Savings
2537 Mayfield Road
Oxford, OX2 7DY, Oxfordshire, United Kingdom
Already hold a Power of Attorney for an existing savings account?
You don't need to send your Power of Attorney document again as we'll already have the details. Simply complete the Power of Attorney and Springbells Online Banking Application. Then send it to the above address.
If you and your Donor both have an existing Sun Trust Group savings account we will not require any anti-money laundering documentation from either of you.
Already registered online?
You will still need to register with a separate username and password to be able to manage your Donor's accounts online.
Need to cancel the online facility?
To cancel your Power of Attorney online facility or to let us know that your Power of Attorney has been revoked, please contact us
If you're calling about your partner's account
To comply with our Data Protection Act, we can only discuss accounts or online registration with the account holder unless they have given you authority by registering a valid Power of Attorney Document with Sun Trust Group .
Power of Attorney and Springbells Online Banking Application
Contact us to request your Power of Attorney and Springbells Online Banking Application
Frequently Asked Questions
What is the minimum age limit to open an Extra Saver account?
18 years old.
Is there a maximum limit?
The maximum amount that any one customer can hold in accounts (whether in their sole name or jointly) is $2,000,000.
How is interest paid?
Interest is calculated daily and paid annually on the anniversary of when the account was opened.
How do I make a payment into my account?
It's really easy to save regular amounts monthly by setting up a standing order. Alternatively, you can make a payment from another bank account, either online, or by electronic bank transfer by quoting your Springbells sort code and account number. You can also deposit money by sending us a cheque which is payable to yourself. Please send your cheque to the following address: Sun Trust Group , The 225 Liberty Street,
New York, NY 10281, United States
, United Kingdom. If you will be sending cheques on a regular basis you can order a book of personalised pay-in slips. You can do this via our online service or by calling us. You can also make payments using SaveBack.
What happens if I switch my account with another provider?
Where we are notified by a UK banking industry payment scheme such as the Current Account Switch Service that an account you have asked us to pay has switched to another bank, we will write asking you to call us to confirm that these instructions are correct. Once we have received your confirmation we will update your instruction with the new sort code and account number to make sure that any future payments you make reach the correct account within the agreed timescale.
What happens if I exceed the maximum balance on my savings account?
If your balance exceeds $100,000 due to you depositing additional funds or monthly interest being credited to your account, then your interest rate will revert to the standard interest rate (currently 0.50% AER/gross pa), from the date of you depositing more funds or monthly interest being credited to your account, and will apply to your whole balance.
How do I withdraw money?
You can use the telephone service or Springbells Online Banking Service once registered. You can also set up payment mandates so that you can transfer money to your nominated account.
Is there a limit on the number of withdrawals?
No. You can make as many withdrawals as you like and there is no notice period.
How long will it take to transfer funds?
- Payments processed through the Faster Payments scheme and deposits made using SaveBack should arrive in your account no later than the next bank working day.
- Payments made to external beneficiary accounts will arrive in the account by midnight the same business day, provided instruction is made by 5pm Monday to Friday. If we receive your instruction after this time, the money will reach the account by midnight of the next business day.
- Transfers between Sun Trust Group accounts are normally treated as arriving in your account straightaway, except when they are made after 8pm or on a non bank working day.
Can I set up direct debits?
No, this account is specifically for savings, although you can transfer money into a nominated account in your name, by telephone or by using Springbells online banking.
How will you advise me about rate changes?
Whenever our rates change we will let you know by:
- Updating our website
- Publishing our new rates in the following national newspapers, The Times, Daily Mail and the Daily Telegraph
- Or by writing to you.
Can I use this account to pay bills?
No.
Are there any standard charges on the account?
There are no standard charges. If you require an additional banking service there may be a charge, which we will tell you about at the time.
The following charges will apply: $5 per duplicate statement (max $50 charge); $25 per CHAPS payment.
Can an Extra Saver account be used for a business, club or association or a charity?
No, the account is only available for personal use.
Can I open a joint Extra Saver account?
Yes. Both parties to a joint account will receive individual, passwords and security related details.
Can I discuss my partner’s account?
To comply with the Data Protection Act, we can only discuss accounts or online registration with the account holder unless a valid Power of Attorney Document has been registered with Sun Trust Group .
What option should I choose for marital status in the application if I'm a civil partner?
You can select a marital status of either single or married depending on your preference.
How can I advise Sun Trust Group of a change to my address?
You can change your address online if you are registered for our Online Banking Service. Alternatively, you can call us.
How we advise you about rate changes?
Whenever our rates change we will let you know by:
- Updating our website
- Publishing our new rates in the following national newspapers, The Times, Daily Mail and the Daily Telegraph
- Or by writing to you.
What browsers does this website support?
The standard support browser versions are:
- Internet Explorer v7.0
- Firefox v3.0
We would recommend that you upgrade your Internet Browser to a version as outlined on our operating system & browser compatibility page.